Terms and Conditions – Pure Nature Kangen
Last updated: October 22, 2025
1. Identity of the Entrepreneur
Name: Melissa Devos – Pure Nature Kangen
E-mail: [email protected] | [email protected]
Website: www.purenaturekangen.com
Pure Nature Kangen is an independent distributor of Enagic® products, including Kangen Water machines, Anespa, and EmGuard.
This website is intended solely for informational and support purposes for individuals interested in Enagic® products.
No direct sales are conducted through this website.
2. Applicability
These Terms and Conditions apply to all information, communication, and purchases resulting from contact made via this website, social media, or official Enagic® documents completed through Pure Nature Kangen.
3. Products and Orders
Pure Nature Kangen sells only physical Enagic® products (such as Kangen Water machines, Anespa, and EmGuard).
Orders are not placed online. Purchases can only be made using the official Enagic® order forms.
Products are shipped directly by Enagic®, typically from the Enagic® headquarters in Paris, France, for customers located in Belgium.
For customers outside Belgium, delivery may take place via another official Enagic® office, depending on the country of purchase.
4. Prices and Payment
All prices are based on the official rates of Enagic® Europe GmbH.
Payments are made directly to Enagic® according to the terms stated on the official order form. Pure Nature Kangen does not receive or process any payments through this website.
5. Delivery
Delivery is handled by Enagic® or its authorized logistics partners.
The estimated delivery time will be communicated during the Enagic® order process (typically between 10 and 14 days).
Pure Nature Kangen is not liable for any delays in shipment or delivery.
6. Right of Withdrawal and Return Policy
The buyer has the right to withdraw from the purchase within 7 days of receiving the product and obtain a full refund, provided the product is unused and returned in its original condition.
If the product has been used, it may still be returned within 14 days of receipt; however, a restocking fee may apply according to Enagic®’s terms and conditions.
All returns are handled directly through Enagic®, not through Pure Nature Kangen.
The exact return and refund procedure will be communicated by the Enagic® service office through which the purchase was made.
7. Liability
Pure Nature Kangen provides information about Enagic® products to the best of its knowledge but cannot be held liable for:
technical or typographical errors on the website,
any damages arising from the use of the information provided, or
delivery or warranty issues, which remain the sole responsibility of Enagic®.
8. Intellectual Property
All texts, images, and logos on this website are the property of Pure Nature Kangen or are used with permission from Enagic®.
It is not permitted to copy, distribute, or reuse any of this material without prior written consent.
9. Contact
For questions, information, or support:
📧 E-mail: [email protected] | [email protected]
🌐 Website: www.purenaturekangen.com
10. Final Provisions
These Terms and Conditions are governed by Belgian law.
In the event of a dispute, the competent court shall be that of the consumer’s place of residence.